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Crossways Garage Privacy Policy


Our Address:

Unit 4, Higher Woodsford, Crossways, Dorchester, Dorset, DT2 8BL

1. Data We Collect

  • Contact Information: name, email, phone number (via contact forms, calls or bookings)

  • Vehicle Details & Service History: provided during MOTs or maintenance queries

  • Usage Data: website analytics (e.g. IP address, browsing behaviour) if cookies are used 

2. Purposes & Legal Bases

  • To schedule and manage your bookings (e.g. MOT, services) – legitimate interest

  • To respond to inquiries and service updates – legitimate interest

  • To improve our website performance and user experience – legitimate interest

  • To maintain business records for legal and accounting requirements – legal obligation

3. Data Sharing

  • We do not sell or rent your personal data.

  • Data may be shared with trusted third‑party suppliers (e.g. parts suppliers or MOT reporting systems) only as necessary for service provision.

4. Data Retention

  • Contact, communication, vehicle history and usage data are retained for up to 7 years from your last interaction or service. 

  • After that period, data is securely deleted unless retention is required by law.

5. Security Measures

Appropriate technical and organisational measures are in place to protect your personal data against unauthorised access, alteration, loss, or disclosure.

6. Your Rights

You have the right to:

  • Access the personal data we hold

  • Request rectification, erasure or restriction of processing

  • Object to processing based on legitimate interests

  • Ask for data portability
    To exercise any of these rights, please contact us via the details on our Contact page.

7. Cookie Use

  • Our website may use analytical cookies to understand site traffic and improve performance. You may be prompted to consent to non-essential cookies. 

  • You can refuse or delete cookies via your browser settings, though this may affect site usability.

8. Changes to This Policy

We may update this policy periodically. Please check this page regularly for updates to ensure you remain informed.

9. Contact Information

If you have any questions or wish to exercise your rights, contact us at our workshop address above or via the email and telephone provided on our website. 

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